Return Cost & Fee Summary: Golf Cart Holdings (Pty) Ltd
This page outlines all potential costs, fees, and deductions associated with returning a product to Golf Cart Holdings.
1. Who Pays for Return Shipping?
| Scenario | Responsible Party |
| Defective or Damaged Items | Golf Cart Holdings |
| Incorrect Item Delivered | Golf Cart Holdings |
| Change of Mind / Non-Defective | Customer |
| Refusal of Delivery | Customer |
2. Shipping Fee Schedule
If you opt for a Courier Collection arranged by us, the following estimated fees will be deducted from your final refund:
- Local (within 50km): R150
- Regional (50 – 200km): R300
- National (200km+): R500
- In-Store Return: R0 (No shipping fees apply)
Note: Actual costs may vary based on product weight and dimensions.
3. Restocking Fees
Restocking fees are applied to cover inspection, reconditioning, and administrative costs. These are deducted from your refund amount.
| Product Category | Fee Percentage |
| Golf Carts | 15% of purchase price |
| Large Equipment | 10% of purchase price |
| Change of Mind (General) | 10% of purchase price |
| Special Orders (if approved) | 25% of purchase price |
| Standard Products | R0 (if unopened/unused) |
Restocking fees do not apply to defective goods or company errors.
4. Cancellation Fees
- Standard Orders: 0% (Full refund) if cancelled before dispatch.
- Custom Orders: 50% cancellation fee once production has commenced.
5. Other Potential Deductions
The following items are non-refundable or may be deducted upon inspection:
- Original Delivery Fees: Non-refundable (unless we sent the wrong or defective item).
- Missing Items: Costs for missing manuals, accessories, or components.
- Depreciation: Deductions may apply if the product shows signs of use beyond basic inspection.
Return Address
Golf Cart Holdings (Pty) Ltd
Returns Department
Olive Crest Estate – Nord Riding 2169
South Africa
